Privacy Policy

Effective Date: August 1, 2025
Company: VH Technologies Inc.
Applies to: VitalHacking Platform, Website, AI Coach (EON), and related services.

1. Your Privacy Matters

At VH Technologies, we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with the VitalHacking platform.

2. Information We Collect

We may collect the following types of personal information:

  • Contact information (e.g., name, email address)

  • Health and wellness data, including but not limited to:

    • Biomarkers from blood tests

    • Body composition

    • Lifestyle and nutrition inputs

  • Usage data from our platform and app

  • Communication preferences and customer support interactions

3. How We Use Your Data

We use your information to:

  • Generate personalized health reports and longevity protocols

  • Power your AI health assistant (EON)

  • Improve our services through machine learning and data science

  • Provide customer support and respond to inquiries

  • Notify you about important updates or health alerts

Your data helps us enhance the accuracy and effectiveness of your personalized recommendations.

4. Artificial Intelligence and Machine Learning

Our system is powered by IBM watsonx and continuously learns from anonymized health data to provide smarter, more personalized recommendations.

✅ Your data will never be sold to third parties.
✅ We do not share personally identifiable information with advertisers or external platforms.
✅ EON may learn from your data in an anonymized and encrypted manner to improve the service for all users.

5. Data Security

We implement industry-standard security protocols to protect your personal and health data. This includes:

  • End-to-end encryption

  • Secure cloud storage

  • Regular audits and compliance with applicable health data regulations

6. Your Rights

You may:

  • Request access to your personal data

  • Correct or delete inaccurate information

  • Opt out of non-essential communications

To exercise these rights, contact us at: privacy@vitalhacking.com

7. No Refunds Policy

All purchases, including health assessments and membership plans, are non-refundable. Due to the personalized nature of our services and immediate access to proprietary health algorithms, all sales are final.

8. Changes to This Policy

We reserve the right to update this policy as our technology and services evolve. Any changes will be posted here and notified via email.

9. Contact Us

For questions or concerns about your data or this policy, reach us at:
📧 privacy@vitalhacking.com
📍 VH Technologies – New York | Toronto